Privacy Policy

Ultima actualizare: 10 Februarie 2026

Introduction

NEUROBYTE ENTERPRISE SRL ("we," "our," or "us") respects your privacy and is committed to protecting it through our compliance with this policy. This Privacy Policy describes how we collect, use, and share information about you when you use our mobile application "Rece & Cald" (the "App") and our related services.

By downloading, accessing, or using the App, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We utilize a "privacy by design" approach and only collect information necessary to provide and improve our services.

1.1 Information You Provide to Us

  • Account Information: If you choose to link your account with Google, Apple, or Game Center/Play Games, we collect your name, email address, and profile picture (avatar).
  • Support Queries: If you contact us for support, we collect the information you provide in your message and technical details about your device.

1.2 Information Automatically Collected

  • Device Information: Device model, operating system version, unique device identifiers (such as IDFA, GAID, or verify code), language settings, and IP address.
  • Usage Data: Details of your use of the App, including gameplay statistics (games played, wins, streaks), preferences, interaction with ads, and crash logs.
  • Location Data: We may collect approximate location data derived from your IP address to customize content.

1.3 Cookies and Tracking Technologies

We and our third-party partners (such as advertising networks and analytics providers) use cookies, SDKs, and similar tracking technologies to collect information about your interactions with the App.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide the Service: To operate the game, maintain your account, save your progress, and allow cross-device play.
  • To Improving the App: To analyze usage trends, fix bugs, and optimize the user experience.
  • To Communicate: To respond to your support requests or feedback.
  • To Display Advertising: To show advertisements that allow us to offer the App for free. We use your device identifiers and usage data to deliver personalized ads that are more relevant to you.
  • Security: To detect and prevent fraud, cheating, and unauthorized access.

3. Advertising and Third-Party Services

We work with third-party advertising partners and analytics providers who may access your information to perform services on our behalf.

Third-Party Data Processors

Google AdMob

Advertising and Analytics (Data Sharing for Ads)

For more information: Google Privacy & Terms.

Authentication Providers

Google Sign-In & Apple Sign-In

Analytics

Google Firebase or similar

📋 International Data Transfers

Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ (e.g., to servers in the United States). By using our Service, you consent to this transfer.

4. How We Share Your Information

We do not sell your personal information. Data sharing is limited to:

  • Service Providers: With vendors who perform services for us (e.g., cloud hosting, customer support tools).
  • Advertising Partners: We share device identifiers (advertising IDs) and technical data with ad networks (like AdMob).
  • Legal Requirements: If required by law, subpoena, or other legal process.
  • Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition.

5. Your Choices and Rights

Depending on your location (e.g., EEA, California), you may have the right to access, correct, delete, or object to processing of your personal data.

🔒 Opting Out

You can remove usage of data for interest-based advertising:

On iOS:

Go to Settings > Privacy > Tracking and disable "Allow Apps to Request to Track"

On Android:

Go to Settings > Google > Ads and enable "Opt out of Ads Personalization"

Exercise Rights

To exercise these rights, please contact us at contact@neurobyte.ro.
You can also delete your account directly within the App settings ("Delete Account" option), which will permanently remove your data from our servers.

6. Data Retention

We retain your personal information only for as long as your account is active or as needed to provide you the Service.

  • If you delete your account, we will delete your personal information.
  • Subject to legal obligations to retain certain data (e.g., tax records).

7. Children's Privacy

Age Limitation: Our Service is not directed to children under the age of 13 (or 16 in the EEA). We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Details

Email: contact@neurobyte.ro

Company: NEUROBYTE ENTERPRISE SRL